Predictors of emergency department attendance following NHS 111 calls for children and young people: analysis of linked data.

NHS 111 is a telephone-based advice service that employs nonclinical call-handling staff to triage calls using computerised clinical decision support software. The safety of the service is contested, particularly for children and younger people, and there have been concerns that its introduction has increased emergency department utilisation. We examined predictors of emergency department attendance among out-of-hours NHS 111 callers.